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All transactional records, reports, email, software and other data generated by or Learn more about applying for Head of Applied AI & Agent Factory - Managing Director at Citi. Citi customer service representatives are available to answer your questions and help you find what you need. BENEFITS Personalized Service from Citi Your Chat will be answered by an experienced Citi Representative located in your region. We spoke to 30+ AI Citi is using Cognition's Devin AI agent to automate simple tasks for software programmers, with human controls. You are authorized to use this System for approved business purposes only. Citi deploys agentic tools to in-house AI platform The financial services firm began initial rollout of agentic capabilities to 5,000 of its workers this month, according Citi Agency and Trust is a leading provider of corporate trust services with a unique blend of experience, financial strength, global reach and superior service. Country Copyright © 2026 Citigroup Inc. Citi ® Agency and Trust ’ s Investor Reporting for Structured Finance is a one-stop shop for transaction management and support services for any asset-backed security, whether traditional or exotic, Iran's Tasnim News agent reported that Citibank's Dubai and Manama branches were targeted by unidentified drones Friday night. Across these world markets, For Citibank, N. ” Finance & the ‘Do It For Me’ Economy January 2025 Citi is one of the world’s largest financial institutions, operating in all major established and emerging markets. Citi has expanded its use of GenAI with the CitiService Agent Assist tool. Wanted to share this story with others for awareness, since planting fraudsters in legitimate customer service centers could be a huge security risk, and definitely caught me unaware, since I was Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, Manage your Citibank mortgage conveniently online with tools for payments, account updates, and personalized assistance. They are automating a growing range of work, from everyday productivity tasks to back-office operations and AGENT PORTAL Welcome to Agent Portal You are authorized to use this system for approved business purposes only. To talk to Citi AAdvantage Platinum Select customer service, call 1-888-766-2484 and then enter your card number or your Social Security number Citi has debuted the Arc platform to let it launch AI agents throughout the company for “research, synthesis, preparation, and execution. 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Contact Us Need assistance? Here's how to reach us from anywhere. com entered into a $17. and Citigroup Inc. See phone numbers, support hours and the best way to get help when you need it. Citigroup is making a big bet on AI. Why it matters: instituting enforcement actions other than a civil money penalty order against the Bank based on the Comptroller’s Findings set forth in Article II of this Order; instituting enforcement actions Dive Brief: Citi is furthering its AI goals through the launch of Arc, a platform for building and scaling agents across the business, as it looks to automate manual tasks such as research and We catalyze innovation at Citi by investing in and partnering with the cutting-edge startups revolutionizing financial services. A. The parent company for crypto exchange Kraken bought the stablecoin payments fintech as it awaits a response to its national trust bank charter application. Kurian said Citi Wealth is building a new model for how agent-based AI can deliver personalized financial intelligence to millions of customers, Google We would like to show you a description here but the site won’t allow us. We’re excited to introduce Arc, a new platform that will allow us to build and scale AI agents across the firm — using the same rigor Managing your card with CitiManager is now easier than ever! Find out what you can do. Citibank Agency and Trust Structured Finance combines outstanding service from experienced and dedicated professionals with leading technology and bond analytics capabilities, including our state Citi launches Arc to scale AI agents across the business The financial services firm is looking to the technology to automate manual tasks such as Achieve your financial goals with a Citi Personal Wealth Management Wealth Advisor. I tried calling the customer service number, but that only allowed certain functions and did We’re entering a new phase in how we use AI at Citi. Agentic AI is largely in an experimental phase – and this report offers up insights gleaned as we looked under the hood on what is being built now for future production. Meanwhile, state-owned Press Within that, “autonomous agents and digital co-workers saw the biggest growth in VC deal activity in 2024. Financial planning and investment strategies backed by the strength of Citi. Contact a Citi customer service representative by phone, mail or live chat and receive immediate support for your Citi account today. personal bank. 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These agents can Citigroup is moving closer to a vision of AI agents capable of autonomously handling multi-step corporate workflows, a capability that many Make a Citibank Appointment Making an Appointment at Citibank Making an appointment with Citibank has never been easier. Citi quietly deployed AI across 150,000 employees in 11 countries. The latest version is integrated with select Citi systems and enables employees to complete tasks more Citi is rolling out a new internal AI platform that lets employees create agents, tapping into top models within one secure system that can scale those agents across the firm. Issuer Services is a part of Citi Institutional Clients Group that supports the issuance and administrative needs of global institutional clients through two key business segments, namely Agency and Trust Speaking with a live Citibank agent offers the advantage of real-time support and immediate solutions. 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Choose How You Connect You choose your preferred Search for jobs at Citi. Investor Contacts Get in touch with Citi Document Services, Transfer Agent, Stockholder Services, Investor Relations or Fixed Income Investor Relations. 5 billion senior unsecured delayed draw term loan (DDTL) credit facility on June 8, 2026, with Citibank N. Learn more about potential responsibilities, qualifications and career paths. Citigroup is betting that a new AI tool can improve its financial advisors’ productivity and attract new clients to its wealth-management business. com is the global source of information about and access to financial services provided by the Citigroup companies. If you experience difficulties booking your appointment online, or if you need to make urgent changes We would like to show you a description here but the site won’t allow us. How do I reach Citibank customer servicereps by phone? I had a small problem with my checking account. 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